At Campus Nexus, we respect your privacy and are committed to protecting the personal information shared with us. This policy explains how we collect, use, protect, and manage information when you visit our website, contact us, register for our services, or use the Campus Nexus school management platform. By using our website or services, you agree to the practices described below.
Information We Collect
Depending on how you interact with Campus Nexus, we may collect information such as:
- Name and contact details
- Email address and phone number
- School or organization name
- Account and login information
- Student, parent, teacher, and staff information provided by authorized institutions
- Academic, attendance, examination, fee, timetable, library, and transport-related information
- Enquiry and customer support information
- Payment and transaction-related information
- Technical information such as IP address, browser type, device information, and website usage data
We only collect information that is reasonably required to provide, maintain, improve, and secure our services.
How We Use Your Information
Campus Nexus may use collected information to:
- Provide and operate our school management software
- Create and manage user accounts
- Support schools, teachers, students, parents, and administrators
- Process enquiries, subscriptions, and payments
- Provide customer and technical support
- Send important service-related notifications
- Improve our website, software, features, and user experience
- Monitor platform performance and security
- Detect and prevent unauthorized access, fraud, or misuse
- Comply with applicable legal and regulatory requirements
We do not use personal information for purposes unrelated to our services unless permitted by law or otherwise authorized.
Student and School Information
Campus Nexus is designed for educational institutions and may process information relating to students, parents, teachers, and school staff.
Information entered into the platform is generally provided or controlled by the participating school or institution. Schools are responsible for ensuring that they have the appropriate authority, permissions, or consents required to collect and use such information.
Access to information within the platform may depend on the user's role and permissions assigned by the institution.
Cookies and Technical Information
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and maintain security.
We may automatically collect limited technical information, including browser details, device information, IP address, pages visited, and access times. This information helps us maintain website performance, troubleshoot problems, and improve our services.
You can manage or disable cookies through your browser settings. Some website features may not work correctly if essential cookies are disabled.
Payment Information
For paid services, payments may be processed through third-party payment providers such as Razorpay or PayPal.
Payment providers may collect and process payment information according to their own privacy policies and terms. Campus Nexus may receive transaction details necessary to confirm payments, manage subscriptions, and maintain appropriate business records.
Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
Security measures may include access controls, authentication, secure communication, monitoring, backups, and other appropriate safeguards.
However, no online service can guarantee complete security. Users should protect their account credentials and notify us or their school administrator if they suspect unauthorized access.
Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and account records, meet contractual or legal obligations, resolve disputes, and protect the security of our platform.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
Your Privacy Rights
Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information.
If your information is managed by a school or educational institution, you may need to contact that institution first. You can also contact Campus Nexus for assistance with privacy-related questions or requests.
We may verify your identity before processing certain requests.
Third-Party Links
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy practices.
Campus Nexus is not responsible for the privacy policies, security, or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.
Any updates will be posted on this page along with a revised "Last Updated" date. We encourage users to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way Campus Nexus handles information, please contact us: